Service Center Access
Every portal, in one table.
Warranty claims, service documentation, parts ordering, and FTZ vessel access — each request routes to its own system directly from here.
| No. | Portal | What It's For | |
|---|---|---|---|
| 01 | Warranty Portal | Report an issue, attach photos and hull number, and track a claim through review, authorization, and repair. | Open Warranty Portal → |
| 02 | Knowledge Base | Manuals, service bulletins, and procedures. Registered users only — email us if you need access set up. | Open Knowledge Base → |
| 03 | Parts Store | Order genuine Ocean Alexander parts online, with tracking on lead times and shipping. | Open Parts Store → |
| 04 | Request Vessel Access | Request authorized access for inspections, warranty service, commissioning, maintenance, deliveries, or prospective client viewings. | Submit Access Request → |