Introduction to the Manufacturer’s Troubleshooting Guide #
Overview #
The HeadHunter TW-HMX Sewage Treatment System is designed to provide reliable, fully automatic onboard wastewater treatment with minimal operator intervention. Like any engineered system, occasional alarms or operational issues may occur due to changes in operating conditions, maintenance requirements, or component failures.
The following pages contain the official HeadHunter troubleshooting procedures, providing step-by-step guidance for diagnosing common faults, identifying alarm conditions, and restoring normal system operation.
Before replacing components or requesting service, operators should follow the manufacturer’s recommended diagnostic procedures to identify the root cause of the issue. Many common faults can be resolved through routine inspection, cleaning, or minor corrective actions.
Common Conditions Covered #
The troubleshooting guide includes diagnostic procedures for issues such as:
- System will not start.
- Breaker trips or electrical faults.
- Pump failures or loss of flow.
- Solenoid valve faults.
- Macerator issues.
- Backwash cycle problems.
- High-level or low-level alarms.
- Sensor and float switch faults.
- Water flow restrictions.
- Control panel alarm messages.
- General operational and performance issues.
Before Beginning Troubleshooting #
Prior to performing diagnostics:
- Verify the system has adequate electrical power.
- Confirm all associated breakers are ON and have not tripped.
- Check seawater supply and system valves.
- Inspect for obvious leaks, blockages, or mechanical damage.
- Review any active alarms displayed on the HMX control panel.
- Ensure routine preventative maintenance has been completed.
Many system faults are the result of restricted flow, fouled components, or overdue maintenance rather than equipment failure.
Safety Notice #
Always isolate electrical power before servicing pumps, motors, valves, or control components. Never bypass safety devices or repeatedly reset breakers without first identifying the cause of the fault.
If a fault cannot be corrected using the procedures in this guide, discontinue operation and contact qualified service personnel.
Reference Documentation #
The following pages are reproduced from the official HeadHunter TW-HMX Troubleshooting Manual and should be used as the primary reference for diagnosing alarms, identifying component failures, and restoring proper system operation.
Following the manufacturer’s troubleshooting sequence helps reduce unnecessary parts replacement, minimizes system downtime, and ensures safe, reliable operation of your vessel’s sanitation system.
East Coast Yacht Group
2955 West State Road 84
Fort Lauderdale, FL 33312
Service Department
954.530.2033
Contact our Service Department today to learn how we can help ensure safe and peak performance for your vessel.
